Business Office plays key role in BMH operations

 

Visitors to Blue Mountain Hospital may have comforted a loved one staying in an inpatient room, stayed in the hospital themselves, visited the lab, radiology, the ER, OR, or Dining Room, but more than likely most have never visited one of the busiest departments in the hospital.

They likely have stopped by the registration desk at the front of the hospital to check in with one of the hospital’s registration professionals. Samantha Sam, Rosie Dandy, Maurine Oswald, and the others who man the registration desk, do a great job welcoming visitors, directing them to where they need to go, answering phones and performing other duties.

The registration desk is just one vital part of the Business Office. This is the area where much of the non-medical business of the hospital is conducted.  Jimmy Johnson is the Chief Financial Officer. He supervises the business office operations as part of the hospital’s administrative team. The offices of the entire administrative team, including Chief Executive Officer Jeremy Lyman, Human Resources Manager Gail Northern, and Chief Nursing Officer Kent Turek are housed in the Business Office, along with Facilities Manager Trent Herring’s office, and the rest of the Business Office staff.

The work of the Business Office ranges from scheduling to registration, charge entry to coding and billing, accounts receivable, accounts payable, and handling patient payments. Denise Arthur is in charge of registration and supervises those at the registration desk. Deanna Stevens is the Business Office Manager. She’s been with Blue Mountain Hospital since before the hospital opened, and is one of the few who have worked in the Business Office from the beginning. Deanna supervises Madeline Sampson, who helps patients as the financial advocate. Madeline also does insurance verifications and handles other duties.

“We have an awesome crew. They are really good at what they do,” Stevens said.

Other valuable members of the Business Office staff include Pam Lyman, the hospital’s financial controller. Chris Haskell supervises medical records, utilization reviews and care coordination. Maurine Oswald also works with Chris in Medical Records. Whitney Lyman splits her time, working with Pam Lyman in the financial controller’s office and with Trent Herring’s department, helping with materials management.

The Blue Mountain Hospital Business Office may not receive all the accolades of the medical departments in the hospital, but it is the non-medical hub for the facility. Those who work in the Business Office are a vital part of the BMH operation and deserve a great deal of credit for helping make the hospital the successful medical facility it has become. Thanks to all those who make the Business Office run and enhance the quality of healthcare from behind the scenes. Your work is deeply appreciated.

Visitors to Blue Mountain Hospital may have comforted a loved one staying in an inpatient room, stayed in the hospital themselves, visited the lab, radiology, the ER, OR, or Dining Room, but more than likely most have never visited one of the busiest departments in the hospital.

They likely have stopped by the registration desk at the front of the hospital to check in with one of the hospital’s registration professionals. Samantha Sam, Rosie Dandy, Maurine Oswald, and the others who man the registration desk, do a great job welcoming visitors, directing them to where they need to go, answering phones and performing other duties.

The registration desk is just one vital part of the Business Office. This is the area where much of the non-medical business of the hospital is conducted.  Jimmy Johnson is the Chief Financial Officer. He supervises the business office operations as part of the hospital’s administrative team. The offices of the entire administrative team, including Chief Executive Officer Jeremy Lyman, Human Resources Manager Gail Northern, and Chief Nursing Officer Kent Turek are housed in the Business Office, along with Facilities Manager Trent Herring’s office, and the rest of the Business Office staff.

The work of the Business Office ranges from scheduling to registration, charge entry to coding and billing, accounts receivable, accounts payable, and handling patient payments. Denise Arthur is in charge of registration and supervises those at the registration desk. Deanna Stevens is the Business Office Manager. She’s been with Blue Mountain Hospital since before the hospital opened, and is one of the few who have worked in the Business Office from the beginning. Deanna supervises Madeline Sampson, who helps patients as the financial advocate. Madeline also does insurance verifications and handles other duties.

“We have an awesome crew. They are really good at what they do,” Stevens said.

Other valuable members of the Business Office staff include Pam Lyman, the hospital’s financial controller. Chris Haskell supervises medical records, utilization reviews and care coordination. Maurine Oswald also works with Chris in Medical Records. Whitney Lyman splits her time, working with Pam Lyman in the financial controller’s office and with Trent Herring’s department, helping with materials management.

The Blue Mountain Hospital Business Office may not receive all the accolades of the medical departments in the hospital, but it is the non-medical hub for the facility. Those who work in the Business Office are a vital part of the BMH operation and deserve a great deal of credit for helping make the hospital the successful medical facility it has become. Thanks to all those who make the Business Office run and enhance the quality of healthcare from behind the scenes. Your work is deeply appreciated.

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